Our Quality Management System is designed to protect & assure both ourselves and our customers. Our control procedures cover both internal and external activities including selection & management of our supply partners, inspecting and testing of products. Our quality systems start at first contact with the customer and includes every step from understanding the customer requirement, through planning activities to the delivery of product and receiving post-delivery feedback. Our systems facilitate the full traceability of all our shipments.
Our supply partners have appropriate certifications including food & feed safety and certifications applicable to other industries including pharmaceutical & cosmetic industries.
TESTING & INSPECTION
All products are produced in manufacturing facilities which have appropriate Quality & Food or Feed Safety certifications, including GMP and ISO 22000 or equivalent. Pharmaceutical qualification is available for applicable products. To support our in-house controls, we also engage globally recognised independent Cargo Surveyors and Laboratories to inspect and test products and verify that all criteria have been strictly complied with.
